Child Voice Now Available for Text2Go

November 11, 2012 at 1:56 pm | Posted in eBook, text to speech, Text2Go | 3 Comments

Three new IVONA voices have just been released for Text2Go, one of which is the female child voice named Ivy. Once the novelty of listening to a child text to speech voice had worn off, I was left wondering what I could use this voice for? The first thing that came to mind was perhaps a child text to speech voice could be used to read a childrens’ book aloud. To test the theory I set about converting a childrens’ ebook into an audiobook.

The ebook I chose was the popular childrens’ book The Sunflower That Roared by Michelle de Villiers available for free on Smashwords.com. This delightful story is full of beautiful watercolour illustrations. Like all ebooks published through Smashwords, it’s available in multiple formats, including .epub which is supported by Text2Go. If you have Text2Go installed you can just right-click on the link and Text2Go will download it and convert it to an audiobook for you.

Download and convert an ebook to an audiobook with Text2Go

I wanted to preserve the illustrations in the ebook and ideally have these displayed at the correct time during the narration of the story. This is possible without too much extra effort. Each chapter in an audiobook can have its own image and during playback it will display the image for the current chapter. By splitting the ebook into chapters and associating the correct illustration with each chapter, it’s possible to cycle through the illustrations as the story is narrated. The easiest way to split an ebook into chapters is to use the ‘Split at Cursor’ command in Text2Go.

Splitting The Sunflower That Roared into chapters using Text2Go

The other thing I did before converting the ebook to an audiobook was to slow down the speed of the Ivy voice. This makes it easier for a child to understand and is also more realistic for a child reading out loud. You can change the speed of a voice in Text2Go using the Options page.

Changing the Ivy voice reading speed

The final step is to have Text2Go convert it to an audiobook, transfer it to iTunes and then sync it to your iPhone, iPod or to best appreciate the illustrations an iPad.

Here is a screenshot of my iPhone I took during playback. The ebook 'The Sunflower That Roared' converted to an audiobook by Text2Go and played on an iPhone

You can listen to an except of The Sunflower That Roared.

The ultimate test was to see if it would keep my 4 year old son engaged, so we sat down and listened to the story together. It certainly held his attention for the entire length of the story and at the end he said he’d enjoyed it. It will be interesting to see if he asks to listen to it again.

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New Premium US Voices Released for the New Year

December 30, 2010 at 12:14 pm | Posted in RealSpeak, text to speech, Text2Go | 2 Comments

I’m very pleased to announce there are now 3 new premium US voices available for use with Text2Go.

They have been developed by IVONA and feature their new BrightVoice™ technology which employs a new language model to provide intelligent interpretation of text, and crystal clear sound achieved using noise and distortion reduction. Not only that, the new text to speech engine is up to 10x faster than the previous version, which is a real advantage when converting lengthy ebooks into audiobooks.

I have also decided to remove from sale all of the Nuance Realspeak voices apart from the Australian voices Karen and Lee. The main reason for this is due to the licensing agreement placed on us by Nuance which makes it uneconomical to continue to offer a large selection of RealSpeak voices. However now that we can offer the premium IVONA voices in both US and UK accents, I don’t really think they will be missed. Note that existing customers who have purchased RealSpeak voices will still be supported.

2011 is going to be an exciting year for text to speech. As ebooks continue to take off, there is going to be more and more choice available to convert to audiobooks. I’m also hoping to finally be able to offer some high quality French, German and Spanish voices for use with Text2Go this year.

Happy New Year!

How to turn any RSS feed into an audiobook using Feedbooks and Text2Go

April 16, 2010 at 6:34 am | Posted in eBook, text to speech, Text2Go | 5 Comments

feedbooksFeedbooks is primarily an ebook publishing platform but it also has an incredibly useful feature that will turn any RSS feed into a downloadable ebook. Thankfully it supports the ePub ebook format which makes it a breeze to use Text2Go to turn this ebook into an audiobook which you can then listen to on your iPod or MP3 player.

Using Feedbooks and Text2Go you can convert any RSS feed into an audiobook with a couple of clicks. In summary all you need to do is

  1. Enter the URL of RSS feed you wish to convert into the Feedbooks News service.
  2. Copy the URL of the ePub ebook generated by Feedbooks
  3. Use the Open URL… command in Text2Go to download the ebook (If you’ve installed the Text2Go accelerator for Internet Explorer 8, you can combine steps 2 and 3 by simply right clicking on the ePub link in IE8 and selecting the Text2Go Convert to Audiobook accelerator command).
  4. Review and edit the eBook in Text2Go – you may want to remove old or uninteresting news items from the ebook before converting it to an audibook.
  5. Start the eBook to Audiobook conversion process in Text2Go.

Here is a detailed guide to converting recent posts from the blog ZenHabits into an audiobook.

1. Copy the ZenHabits RSS feed URL (e.g in IE, right-click and select copy shortcut).

Copy the Blog RSS feed URL

2. Enter the URL of the RSS feed you wish to convert into the Feedbooks News service.
Paste the RSS feed URL into Feedbooks

3. Copy the URL of the ePub ebook generated by Feedbooks

4. Use the Open URL… command in Text2Go to download the ebook.

Use the Text2Go Open URL command to download the ebook

 

3B. If you’ve installed the Text2Go accelerator for Internet Explorer 8, you can combine steps 3 and 4 by simply right clicking on the ePub link in IE8 and selecting the Text2Go Convert to Audiobook accelerator command.
Text2Go ebook to audiobook accelerator for IE8

5. Review and edit the eBook in Text2Go – you may want to remove old or uninteresting news items from the ebook before converting it to an audiobook.

View and edit the ebook in Text2Go

 

6. Convert to an audiobook and listen to it in iTunes or on your iPod or iPhone.

Finally Text to Speech Voices That Don’t Suck!

March 1, 2010 at 9:00 pm | Posted in text to speech, Text2Go | 5 Comments

Text2Go, the popular Windows application for converting ebooks and web pages to speech now offers two premium quality text to speech voices that dramatically improve the listening experience. The new voices called ‘Amy’ and ‘Brian’, are developed by IVONA Software and have pleasant British accents. They offer incredibly lifelike speech and outstanding pronunciation accuracy.

“I have listened to just about every synthesized voice available and ‘Amy’ and ‘Brian’ are the best by a mile. Computerized voices have in the past suffered from robotic delivery, uneven pitch and laughable pronunciation errors. These new IVONA voices suffer none of these problems. I can’t believe how natural they sound. They have significantly raised the bar in text to speech quality.” – Mark Gladding, Founder, Tumbywood Software.

To judge for yourself have a listen to this press release as narrated by Amy or Brian.

With Text2Go and the new IVONA voices you can convert ebooks, news and articles on the web to speech and listen to them on your iPod, iPhone or MP3 player while on the go. The advantage of text to speech is you can listen at times when reading is impossible, such as when driving, running or working out. Now you can pack more reading time into your day without sacrificing other activities.

Text2Go and one IVONA voice costs $US55. There is a free 30-day trial of Text2Go and the IVONA voices. They can be downloaded from http://www.text2go.com.

Feel free to leave a comment and let me know what you think of the new voices.

Text2Go 4 Released – Now converts eBooks to Audiobooks

November 14, 2009 at 9:28 pm | Posted in eBook, text to speech, Text2Go | 1 Comment

Text2Go - Now supports ebook to audiobook conversionText2Go 4.0.2 has been released today. The major new feature is ebook to audiobook conversion. Text2Go reads ebooks in the open ebook format know as ePub (.epub), html (.htm or .html) and plain text files (.txt). The ePub format is preferred. If you have an iPod, Text2Go will create an audiobook complete with chapter marks. If you have another MP3 player, Text2Go will create one MP3 file per chapter and name them so they will appear in the correct order.

There is a tutorial on the Text2Go website that guides you through the process.

Changes since the beta include

  • A faster text to speech process, resulting in quicker ebook to audiobook conversion.
  • Support for DAISY text-only DTBooks.
  • Improved ‘Split by Section’ command. It now recognises more variations of chapter headings.
  • Support for ebooks containing drop-caps represented as an images.
  • Correctly reports progress for ebooks with over 100 chapters.
  • Now asks the user if they wish to share pronunciation corrections the first time they create a correction. Previously this was on by default.

You can download it directly here. Existing Text2Go users – make sure you uninstall your current version first.

I’d like to extend a special thanks to everyone who participated in the beta test and provided feedback. You input was invaluable.

 

Shocking Statistics Published During Work Wise UK’s Commute Smart Week

November 11, 2009 at 9:20 pm | Posted in Commuting, text to speech, Text2Go | 1 Comment

UK Workers spend nearly 22 million hours commuting every day, equivalent to £266 million worth of working time 

Frustration in trafficEach worker spends on average 52.6 minutes commuting to and from work each day, with workers in London having the longest commute of 74.2 minutes per day. The research was undertaken by the union congress and published to coincide with the start of Work Wise UK’s Commute Smart Week.

One way to alleviate this problem according to TUC General Secretary Brendon Barber is for employers to offer flexible working arrangements.

 “Remote working and flexible shifts can reduce commute times, save on office space and reduce energy costs – saving companies money and helping staff enjoy a better work life balance.”

This is a great suggestion for some jobs but for many, such as those in the service and retail industries, employees must keep regular hours and work from the premises. It’s still possible for an employee in this situation to vary their hours but it requires extending their day at either the start or end. For example, an employee could commute into work early and go to a gym located near their place of employment.

Another strategy is to turn your commuting time into productive time. At least this way the time spend behind the wheel is not a complete waste of time. This exact scenario was the inspiration behind Text2Go. I was spending over 90 minutes in the car every day and wanted to put this time to better use. As a software developer I needed to spend a lot of time learning new technologies. My solution was to create an application to turn articles, and news available on the web into speech and transfer it to my iPod. Now I could switch off the inane breakfast and drive radio shows and listen to information I found interesting and relevant to my profession.

Recently ebooks have been gaining in popularity. There is now a huge collection of top quality novels available on the web. Every genre is available and in fact due to the low cost of publishing on the web, you’re much more likely to find a genre specific to your tastes (now you can purchase those teen zombie romances  you love so much without being embarrassed at checkout time). Many ebooks are free and almost all are significantly cheaper than a paperback, often available for a couple of dollars – the price of a cup of coffee. Text2Go 4.0 has just been released and supports direct conversion of ebooks in the standard ePub format to audiobooks. Chapters from the original ebook are preserved in the audiobook, making navigation during playback easy.

There is an unlimited amount of information on the web, catering to all interests and professions. Now is the time to turn some of that wasted commuting time into productive or at least entertaining time. If you do this, I promise you, your commuting time will seem much shorter and you’ll arrive at your destination a lot less stressed and perhaps just a little more well informed.

For more tips on commuting see

15 Ways to Maintain Your Zen Calm on the Road

8 Ways to iPod your car – from ultra-cheap to ultra-sophisticated

Text2Go 4.0 Beta Available – eBook to Audiobook conversion

October 28, 2009 at 9:27 pm | Posted in eBook, text to speech, Text2Go | 7 Comments

I few days ago I invited Text2Go owners to take part in the Text2Go 4.0 Beta. I’m now opening the beta up to anyone who’s brave enough.

You can download it directly using this link Text2Go 4.0 Beta. If you already have a previous version of Text2Go installed, make sure you uninstall this first.

The beta version is quite stable and I encourage you to give it a try. Having said that, if you do find any bugs, please use the Support… command within Text2Go to let us know.

View and edit an ebook before conversion to an audiobook

The major new feature is ebook to audiobook conversion. Text2Go reads ebooks in the open ebook format know as ePub (.epub), html (.htm or .html) and plain text files (.txt). The ePub format is preferred. If you have an iPod, Text2Go will create an audiobook complete with chapter marks. If you have another MP3 player, Text2Go will create one MP3 file per chapter and name them so they will appear in the correct order.

There is a tutorial on the Text2Go website that guides you through the process.

Here are a few sources of ebooks to get you started.

 This new version includes the following minor enhancements.

  • Improved hotkey support. You can now define hotkeys for commands that work in Internet Explorer, such as  Add Text, Speak Selected Text, Text2Go, Check Pronunciation, etc.
  • Support for larger audio files. Text2Go was previously limited to producing audio files up to 2GB in size. This was a limitation of the Microsoft .wav audio file used as a temporary file during text to speech. Text2Go will now save speech directly to an MP3 file, avoiding this limit. A side benefit is that outputing MP3 files is now faster as there is not need to convert from a .wav file to an MP3 file.
  • A number of minor bug fixes.

Let me know what you think.

The resulting audiobook in iTunes

Text2Go Now Supports Hotkeys

August 27, 2009 at 9:45 pm | Posted in text to speech, Text2Go | 2 Comments

Text2Go 3.7.3 has been released today. It’s a minor release that includes support for hotkeys and the ability to skip forward and back a sentence or paragraph when reading aloud at your PC.

Hotkeys can be configured by going to Options… and selecting the Hotkeys tab.

hotkey-options

To add a hotkey, select a command from the list, click in the text box where it says Press hotkeys, and hold down the key combination you want to assign to the command. When you’re happy with the key combination, click the Assign button to assign it to the command.

The Text2Go toolbar has been enhanced to include controls to skip forward and back a sentence or paragraph. These additional controls only appear when text is being spoken.

text2go-toolbar-with-skip-c

Skipping back a sentence or paragraph is a little tricky. If you’re more than 2 seconds into a sentence or paragraph, Text2Go will take you back to the start of the current sentence or paragraph. If you’re less than 2 seconds into  a sentence or paragraph, Text2Go will take you to the start of the previous sentence or paragraph. This works in much the same way as music players work when skipping back a track.

If you’re wondering whether Text2Go is compatible with Windows 7, I’m happy to report the answer is a definite yes! I’ve been running Text2Go without problem on Windows 7 64-bit since the release candidate. I didn’t have to make any changes to Text2Go to support Windows 7. Text2Go already supported Windows Vista and there aren’t a huge amount of architectural changes between Windows Vista and Windows 7. This means that just about all software than runs on Windows Vista will run on Windows 7. I’m really loving using Windows 7. Microsoft really have got it right this time.

Licensing Lessons, Useability and Vendor Lock-in

June 28, 2009 at 10:28 am | Posted in Text2Go | 3 Comments

When I started looking for a licensing solution for my Windows desktop application, Text2Go, I came up with the following requirements.

  • Must not be hardware-locked. I didn’t want a support call every time someone upgraded their PC and they needed a new license issued for their new hardware.
  • Must be simple to activate a license. Entering a 32 character alpha-numeric license key always seemed very tedious and error prone.
  • The license should contain some personal information, such as the customer name and address. This would hopefully discourage customers from ‘sharing’ their license with others if it could easily be traced back to them.
  • Must be a .NET solution as my app is written in C#.
  • Being a microISV, the license system must be reasonably priced.

After lots of research I found the perfect solution in .Net Reactor. Instead of using license keys, it used a license file. You could embed all sorts of arbitrary customer information in the license file which could be extracted and displayed in your application. Not only did .Net Reactor provide a licensing system, including support for trial periods, but it also offered quite sophisticated code obfuscation and protection. It was a complete solution and it was very reasonably priced at ~$200.

In order to embed customer information into a license file, the license file had to be generated at the time of purchase. It’s obviously not possible to pre-generate licenses if each needs to contain personal information. This meant some sort of integration with the payment processor was required. Luckily .Net Reactor provides a license generator for ShareIT. As soon as an order is processed, ShareIT runs the license generator to create a personalized licensed file, which is then emailed to the customer.

Choosing the .Net Reactor licensing system meant that it made sense to choose ShareIT as a payment processor. I was quite happy to do this. Their fees were reasonable and they provided all the features I needed.

Now you may be thinking that this is a very neat solution that ticks all the boxes. For a while I believed this to be the case to. Customers purchased Text2Go and their personalized license file was emailed to them automatically. They didn’t need to enter a long license key. Instead they only needed to save the attached license file into the same directory as my application and restart it.

What could be simpler than that? Well a lot of things it turns out, including entering a 32 character alpha-numeric license key.

Early Signs There’s a Problem

I started to get the odd email from customers who couldn’t work out how to license Text2Go. Initially I just sent them a short email explaining exactly what to do and this fixed their problem.

At the time I assumed the customer simply didn’t bother to read the instructions they received in their license email. One of the problems was that although ShareIT allows you to customise the license email sent to the customer (i.e. so you can include clear instructions on how to license your application), they insist on including a huge amount of their own legal jargon both before and after the customisable section. This means the email sent to the customer ends up looking like the fine print for an insurance contract. I don’t blame anyone for taking one look at it and thinking I’m not going to read this.

I contacted ShareIT and asked if it was possible to fully customise the licensing email sent to customers. Their response was a flat no. They didn’t even promise to consider it as a future enhancement. What annoys me is that every few months they send out an email announcing new enhancements they’ve made to their system. All they ever announce are new, sleazy ways to upsell worthless services or better ways to manage affiliates. Nothing that ever improves the experience for the customer.

I should have switched payment processors at this point but because the .Net Reactor license key generator only worked with ShareIT I was effectively locked  in. I still believed saving a license file to a folder was easier than entering a registration key.

I’m embarrassed to say this sad situation continued for a couple of years. It wasn’t causing me enough pain to justify completely redoing my licensing system and switching payment processors.

The Final Straw

Eventually there were three incidents that made me realize enough is enough. The first was a customer who just could not work out how to save their license file into my application folder. In the end I arranged a time and connected to his PC using the remote desktop application Copilot and licensed it for him. He was very grateful for the personal service but it was a unnecessary waste of both our time.

It was at this point I realised that some people don’t understand what an attachment is and how to save it to a location on their hard drive. Some would try to open it and then their PC would complain that it couldn’t find the associated program for this type of document (the license file had a .license extension). Matters were made worse by the increasing popularity of web mail clients and their less than friendly handling of attached files.

The second incident occurred during a recent Bits Du Jour sale. I sold a lot of licenses during this period but also had a corresponding increase in support emails from new customers asking how to frickin’ activate their license. This clearly illustrated that not only was there a useability problem but as my sales increased there would be a corresponding increase in support requests. My current solution was not going to scale.

If this wasn’t enough evidence that something needed to be done, I received two emails from a frustrated customer. They were both received on the same day and sent to different email accounts. It’s always a good indicator a customer is pissed when they send multiple emails to different accounts in a short space of time. This is doubly true when each email is uniquely worded. Copy and paste is not nearly as satisfying when you’re venting your frustration.

There’s a temptation to focus on ways to attract new customers rather than improving the experience for existing users. It’s also very easy to adopt an attitude that a certain section of your users will be ‘technically challenged’ and they’ll always have problems. It’s their problem, not yours. I have to admit that in this instance I’ve been guilty of both crimes.

Once I made the decision to overhaul my licensing system, I decided to rebuild it from ground up. The overriding goal was to make it incredibly simple to license Text2Go. In fact, I felt so guilty for the needless frustration I’d inflicted on a significant percentage of my users, I not only wanted it to be incredibly simple, I also wanted it to leave the customer with a warm, fuzzy feeling. They deserve nothing less. They’ve just paid me real money.

Here is the set of requirements my new licensing system must meet.

  • A simple license key based system
  • Use pre-generated keys. This doesn’t mean anything to the end user but it does mean I’m now free to choose any payment processor. No more vendor lock-in. I can choose a payment processing company that provides the best experience for the customer.
  • Provide a simple means for the customer to license Text2Go without needing to enter the license key.
  • Don’t require a restart of Text2Go.

The New Licensing Solution

I’ve kept .Net Reactor to do my code obfuscation and protection. I’ve just turned off its licensing system and replaced it with the Infralution licensing system. I’d heard very good reports about this system and haven’t been disappointed. In addition to the key based licensing system, it also includes code to run a time-based trial period for your software. You get the C# source code for the licensing technology that you need to embed in your application. This means you don’t need to ship yet another DLL.

It also includes a sophisticated License Tracker application that allows you to track sales and customers. As its name suggests its main purpose is to keep track of each customer’s license key. It has a powerful import feature that can import sales data from all the leading payment processors, including ShareIT. It can also import sales information from emails in Outlook.

This tool means I can always reissue the same license key to a customer, should they lose their key. It also means I can trace a license key back to an individual customer, in case  it appears ‘in the wild’.

The changes I’ve made to Text2Go have been relatively small. I’ve added a ‘Register…’ menu command and an associated dialog box that allows the user to enter a license key.

Dialog box to register Text2Go

When the user enters a valid license key I do a couple of things to demonstrate my appreciation and hopefully leave the customer with a good feeling about purchasing Text2Go.

I display a thank you message, along with a picture of a rose. I also play a very short set of musical notes, similar in some ways to the Windows startup sound or a powerup sound effect in a game.

Thank you message displayed on registration

Small things I know but I hope it leaves the customer with a positive feeling.

One of my goals was to provide a way for the customer to avoid having to manually enter a license key. For sophisticated users this is no major burden. They just copy the license key from their purchase email and paste it into the licensing dialog.

For less sophisticated users I can see two problems with this. The first is that some people will have trouble finding the ‘Register…’ command. Like looking for the tomato sauce bottle in the pantry, sometimes you just can’t see something even when it’s right in front of you.

The second problem is some people will have no idea how to do a copy and paste. They’ll have to manually enter each character. It will be tedious and error prone but unlike the licensing file, they will eventually manage it.

Painless License Key Registration

I’ve come up with a rather neat solution that will register Text2Go simply by clicking on a URL in the purchase email. No hunting for the registration dialog or entering a registration key.

In the last major release of Text2Go I built in a very simple web server. This was added to provide integration with all the major web browsers. What it allows me to do is issue a command to Text2Go through any web browser’s address bar. People have talked about the address bar being the new command line. This is quite literally the case for Text2Go.

For example, to register Text2Go I use a URL in the following form.

http://localhost:61061/register?key=xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx-xxxx

You can see that 61061 is the port Text2Go listens on, register is the command and it has a single key argument.

When the user clicks this link, their browser is started which will in turn send the request to Text2Go. Text2Go will validate the supplied key argument. If it’s valid, Text2Go is registered. The same registration sound is played but instead of the thank you message being display in a dialog box it’s returned as a web page. It the key is invalid, then the returned web page states this fact.

If anyone’s interested in using this technique for their own application, you may want to read the article I wrote for Code Project.

Resetting a 30-day Trial

Anyone who provides a 30 day trial for their software will know they get the occasional request to extend the trial beyond the initial 30 day trial period. This is almost never because someone’s trying to game the system. Instead it’s most often because someone has downloaded and installed your application, tried it for a couple of seconds and then got distracted. It’s not until a month later that they get some time to get back to it and give it another try. Unfortunately by this time, their 30-day trial has expired. It’s at this point you will get an email asking for an extension to their trial.

The Infralution licensing system provides a method to reset the trial period. The trick is working out a way of calling this method. You can’t just add a Reset Trial button to you UI or everyone will use it to extend their free trial period indefinitely.

I want to be able to send the customer a URL they can click to reset their trial period. However I can’t allow this URL to be used over and over to extend a customer’s trial. Therefore what I do is pass today’s date as part of the URL. When Text2Go receives the request it checks the date supplied is either today’s date or has occurred within the last 7 days and will only reset the trial if it falls within this period. This gives the customer one week to reset their trial period. After that time, the URL will no longer work. The date passed as part of the URL needs to be encrypted in some way. Otherwise the customer could easily change the date, once again giving them a way of indefinitely extending their free trial period.

To achieve this I wrote a very simple program that combines a date with a secret password and generates an MD5 hash.

Reset Trial Key Generator

It’s this hash that is passed to Text2Go. Text2Go also knows the secret password. It performs the same calculation, combining a date with the password to generate a hash code. If the two MD5 hash codes match, then it must be valid and the trial period can be reset. If it doesn’t match, it generates a hash for the previous day and checks again. It will do this for up to 7 days. Note that because MD5 is a one-way hash, it’s not possible to extract the actual date. All that can be done is to try to reproduce the hash code by trying a number of different dates. This is perfect for our situation as we only ever need to try 7 dates.

One of the other problems I had was what to do with existing customers. They are all using a version of Text2Go that uses the old file-based licensing technology. I didn’t want to support two licensing mechanisms so I decided to migrate them to the new licensing system.

This meant generating a license key for each customer and mailing them their key. Due to the number of existing customers, this needed to be automated.

The License Tracker application has a very powerful feature for importing customer and sales data from payment processors, such as ShareIT. I can export my sales data from ShareIT as an XML report and then import it into License Tracker. However none of these orders will have license keys assigned to them, as I was using the file-based licensing system at the time the orders were generated.

I needed a way of assigning a license key to each order before importing it into License Tracker. To do this I created a simple application that would take a list of license keys, scan the XML sales report and assign a license key to each order. Now when the sales data was imported into License Tracker, each order had an Infralution license key assigned to it.

I then wrote a second application that would scan the XML sales report (that now included license keys) and for each customer, extract their name, email address and license key and send them an email containing their license key. They could use this key to relicense Text2Go when they upgraded to the new version.

Finally Free to Switch Payment Processors

Once I’d switched to pre-generated keys I was free to switch payment processors. I have changed to FastSpring and couldn’t be happier. Their system allows a fully customisable email to be sent to purchasers. Now I can send just the instructions needed to license Text2Go, which are now not much more than ‘click this link and you’re done’. Their order page customisation is also very flexible, although I don’t really make full use of this as I have my own shopping cart page and just jump directly to the FastSpring checkout page.

The FastSpring administrators’ interface is a joy to use. It has a gorgeous web 2.0 look and more importantly is very responsive. It’s layout is all very logical and it has really useful context sensitive help on each page. I found this was more than adequate and didn’t have to read through their user manual at all.

FastSpring prides themselves on great support and that’s definitely been my experience. Their staff are all very knowledgeable and they respond within a few hours, even on weekends.

Lessons Learnt

In summary, here are some of the lessons I’ve learnt.

  • Keep your licensing system as simple as possible. It only needs to be sophisticated enough to keep honest people honest.
  • Be very careful when choosing any solution that locks you into a single vendor. Work out how much effort/pain it’s going to cause you to get out.
  • Work to keep your existing customers happy rather than always trying to win new customers.
  • Continually work on improving useability and removing confusing areas of your application, including areas that only affect a small percentage of your user base.

Text2Go 3.5 Beta Now Available

April 18, 2009 at 11:43 am | Posted in text to speech, Text2Go | 2 Comments

I’m very excited to be able to announce the Text2Go 3.5 beta is now available for download at Text2Go 3.5 Beta. It’s quite stable and I encourage you to download it and give it a try. Having said that, if you do find any bugs, please let us know. This new version includes the following enhancements.

  • Support for Internet Explorer 8. Text2Go has it’s own accelerator that can be added to IE8. If you still using IE7 or heaven forbid, IE6, then upgrade to IE8 immediately! IE8 is a huge advance over IE7 and a pleasure to use.
    Text2Go IE8 Accelerator
  • Support for all major browsers, including Firefox, Google Chrome, Safari (for Windows) and Opera. This has been achieved by creating a Bookmarklet (a little snippet of javascript code that can be bookmarked and added to your favourites toolbar) for each of the Text2Go commands. This approach adds no overhead to your browser and is highly configurable – you only need add the Text2Go commands that you use.
    Text2Go 3.5 supports all major browsers
  • Enhanced speech playback controls for listening to text at your computer. There is now a dedicated Speak button on the Text2Go toolbar and it’s also possible to pause and resume speech playback.
    Text2Go IE toolbar
  •  Enhanced error reporting. There is now a Support menu item in Text2Go which automatically creates a new email message and attaches a zipped copy of the Text2Go error log. This will better help us track down bugs and problems specific to your machine. The Text2Go error log is in plain text so you can satisfy yourself that it doesn’t contain any personal information.
    Text2Go Support menu
    Text2Go Support email
  • A few minor bug fixes.

Give it a try and let me know what you think!

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